Douglas County Library System (Oregon)

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Technology Standards (revised 2004!)

From the Oregon Library Association's "Standards for Oregon Public Libraries"

E. TECHNOLOGY (Revised 2004) [These standards should be viewed with caution, because of the rapid changes in technology and the advanced age of the revision.]

Various computer technologies have rapidly become an integral part of modern public library service. This is reflected throughout these standards; for example, the most current information (formerly provided only through periodical and newspaper subscriptions) is now provided through a combination of public Internet access, full-text periodical database access, and a small periodicals browsing collection. This section gives public libraries standards for level of Internet connection and planning guidelines for equipment replacement.

Threshold Standards

In order to meet threshold standards, each Oregon public library shall:

  • Provide public access to the Internet and its resources.
We do this.
  • Have a permanent connection to the Internet of at least 256K.
We do this.
  • Establish the means to fund equipment replacement and upgrade equipment as necessary, based on 5 year life span.
We have not been able to provide an adequate, stable budget for this purpose.
  • Provide a budget for maintenance and troubleshooting of equipment.
We do not have a budget line for this.
  • Have a technology plan updated a minimum of every three years and evaluated annually.
We do not have a current technology plan.
  • Have staff trained to provide basic troubleshooting of equipment in use.
Many, but not all, staff can do basic troubleshooting of computer equipment. This is vital for branch librarians.

Adequate Standards

In order to meet adequate standards, each Oregon public library shall meet threshold standards and in addition:
  • Have high speed permanent Internet access.
We do this.
  • Establish the means to fund equipment replacement and upgrade equipment as necessary, based on 3 year life span.
We have not been able to provide an adequate, stable budget for this purpose.
  • Have access to IT support staff, through either local government, a library system, or an on-call contractor, with expertise to ensure system and electronic resources are accessible 24/7.
We do this
  • Have a WAN among branches.
We do this

Excellent Standards

In order to meet excellent standards, each Oregon public library shall meet adequate standards and in addition:
  • Have a permanent high-speed Internet connection with resources to support library applications of emerging technologies.
We do this
  • Offer information/technology literacy classes using public computers on premises.
We do this only occasionally.
  • Have staff competent to offer computer/Internet classes to public.
We have competent staff, but not enough to offer regular classes.
  • Have a written plan in place designed to regularly review and employ emerging technologies to maximize library services to public and staff.
We do not have a written plan.
  • Have an IT staff member (may be shared with other partners) dedicated to ensuring that the services and equipment are available to the staff and public 24/7.
We do this

 Quantitative Standards [These standards refer to networked computer workstations. DCLS meets or exceeds 2004 excellent standards.]

Staff PCs with Communication Tools
Threshold Adequate
Excellent
Management and Technology Staff
1 per FTE
Same Same
Professional Staff
Ready daily access in staff work area to communication tools
1 per 2 FTE
1 per staff member
Support Staff
Ready daily access in staff work area to communication tools
Same Same